Ongoing Shopify Optimization & Priority Support
We believe that successful online businesses on Shopify and Shopify Plus require changes on a regular basis. This could be changes to your Shopify website design or layout, adding a new page, creating a custom section or uploading new content into your website. With Ecommerce Pro - you will get access to priority Shopify support easily.
Partners since 2015
What's included in our Shopify Retainer Support Services?
Get Benefits From Top Shopify Experts
- Dedicated Customer Success Manager
- Ecommerce Consultant and UX Design Specialist
- Content Specialist and Front-end Developer
Shopify Design & Theme Support
- CSS adjustments for colors, sizing, spacing, and more.
- Custom-designed pages and sections built to match your brand.
- Smooth migration and upgrades to Shopify Online Store 2.0 for enhanced performance and flexibility.
Shopify and Ecommerce Guidance
- Personalized one-on-one calls with our team of Shopify and e-commerce specialists.
- Get guidance on the latest trends, updates, and best practices to help your store grow.
Shopify Apps and Features Support
- Seamless integration of essential and advanced Shopify apps.
- Custom-coded features designed to enhance functionality and user experience.
Shopify Content Support
- Product uploads, new collection creation and product tags.
- Website content including product descriptions, about us, policies, FAQ, and blog articles.
Shopify Retainer Support Plans
Our Shopify retainer plan gives you access to a dedicated team of Shopify experts, providing ongoing support and optimization to help grow your store and enhance its performance.
Essential Plan
USD $900/mo
- 5 hrs. technical support
- Monthly consulting calls
- Monthly theme backup
- 2 hrs. roll over to next month
- No commitment
Advanced Plan
USD $1,700/mo
- 10 hrs. technical support
- Monthly consulting calls
- Monthly theme backup
- 4 hrs. roll over to next month
- No commitment
Master Plan
Request a quote
Our Shopify Retainer – Master Plan helps enterprise businesses manage daily Shopify needs with expert guidance and priority support. Scale faster while saving time and resources. Contact us for a customized retainer plan tailored to your needs.
Why do you need a dedicated Shopify Expert?
Experienced Shopify Experts
- Accredited Shopify Experts Agency with a portfolio of 100+ Shopify stores and websites built.
- Since 2015, we've completed more than 500 Shopify tasks.
Shopify Priority Support
- Get access to priority Shopify support. Our experts can handle urgent tasks.
- For all Shopify tasks and inquires, get response from our Shopify experts within 24 hours only.
Portfolio by Industry
Tech & Security
We architect zero-downtime migrations for high-stakes security firms. Our "Sandbox-to-Live" workflow ensures your complex technical data, ERP integrations, and sensitive dealer protocols are transitioned into a hardened, PCI-compliant ecosystem without interrupting your mission-critical operations.
B2B
Our Shopify agency specializes in developing B2B & Wholesale ecommerce stores that cater to a diverse range of clients and distributors. We implement essential features that streamline the buying process and enhance the overall customer journey.
Fashion
Assisted clients in the Fashion industry with launching ecommerce stores that reflect their brand's unique style. Our Shopify agency focuses on creating an engaging user experience that encourages customers to browse and purchase fashion items with ease.
Lifestyle
Worked with clients in the Lifestyle industry to create engaging ecommerce stores. From intuitive navigation to visually appealing design, we ensure a seamless customer experience that keeps shoppers coming back.
Furnishing
Supported clients in the Furnishing industry establish their online presence with elegant ecommerce stores. We pay special attention to incorporating features that allow customers to browse and purchase furniture with ease.
Beauty
Helped Beauty & Jewelry clients create ecommerce stores that highlight the beauty and quality of their products. From easy navigation to seamless checkout, we ensure a satisfying customer experience that boosts sales.
Top-Rated Shopify Migration Experts
Ecommerce Pro, is a Shopify Experts & Developers Agency based in Toronto, Canada. We specialize in new website and store launches, Shopify stores redesign, and platform migration to Shopify and Shopify Plus, working closely with the goals of startups, businesses, and international brands.
Shopify Retainer & Support Services: FAQs
Here are answers to some of the most frequently asked questions about our Shopify retainer plans.
How do we get started?
Select the plan you wish to proceed with and complete your payment. Our team will get in touch with you for next steps.
Who should use a Shopify Retainer plan for ongoing store support?
A Shopify Retainer plan is ideal for businesses of all sizes, particularly those that require continuous updates. A Shopify retainer ensures you have dedicated, ongoing support to keep your Shopify store running smoothly and efficiently.
Do I need to commit to a long-term contract for a Shopify Retainer?
There is no commitment for our Shopify retainer. Simply, cancel your plan at any time before your next billing cycle to avoid any additional charges.
Can I customize my Shopify Retainer plan?
Yes, you can customize your plan based on your business needs. Please contact us at info@ecommercepro.com for more information.
What happens if we exceed the monthly allocated hours?
You will be billed at an hourly rate according to your current plan.