Shipway Order Tracking
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Shipway Xperience: Order tracking & engagement tool to deliver excellent customer experience.

Shipway Experience is a preferred platform for D2C eCommerce. Offer a seamless post-purchase experience that drives repeat purchases and customer loyalty. Along with proactive order tracking, status updates via SMS, Email and WhatsApp, collect reviews. Calculate NPS score & analyse buyer satisfaction with the help of Shipway Experience.


June 15, 2016


Loox -, Unicommerce, Freshdesk, Zoho - Shiprocket

Main Functions

  • Branded order tracking page with an Estimated delivery date.
  • Proactive tracking and notifications via SMS, Email and WhatsApp
  • Feedback & review widget
  • Handle customer queries
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