Radiance SmartChat
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Delight your customers with a magical ChatGPT-powered shopping concierge experience.

ChatGPT, Bing, and Bard are taking the world by storm. Radiance SmartChat brings a similar AI-powered chatbot experience to your store. It automatically trains on your store’s product catalog and other content, helping users get immediate answers to their questions and assisting them on their way to a purchase. Please note: as most replies are GPT based, please expect some variability. Currently, SmartChat only supports English. Here are some key features of Radiance SmartChat:


February 3, 2023

Main Functions

  • Helps users with search, recommendations, and other product related questions
  • Answers questions about your brand, your store policies, and other FAQs
  • Uses all your existing content, and helps you create new content as needed
  • After verification, users can lookup previous orders and reorder products
  • Store agents can review and respond to user’s questions in the Inbox
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