Omega ‑ Order Tracking
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Order tracking in real-time with shipment tracking notifications. Reduce support tickets & costs.

Omega Order Tracking is designed to help you increase customer satisfaction, customer loyalty & retention rate. Easily track your order from multiple carriers, get notified of shipment status, and view order shipping info all in one place. With branded tracking page & estimated delivery date/ETA, you are set for a smooth and hassle-free tracking experience. Increasing upsell & cross-sell with added marketing assets. Less WISMO with SEO-optimized auto-translated shipment update notifications.

Launched

March 2, 2021

Main Functions

  • Order tracking updates in real time to keep your customers informed.
  • Branded order tracking page to fit your brand look and feel.
  • Estimated delivery dates (EDD), ETA to improve customer satisfaction
  • Advanced analytics to help you gain insights into customer behavior
  • Automated courier matching for seamless tracking experiences
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