Customer Service Helpdesk App
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Faster and smarter customer support helpdesk software and live chat for everywhere you sell.

Maximize profits by automating routine tasks. Delight customers with faster and more personalized responses. Centralize messaging from all your sales channels (marketplaces, webstore and social). Access one smart inbox to manage email, live chat and voice conversations. View order and customer information with each message. Easily process returns or cancelations. Summarize and automate more responses with AI-driven technology. Easily connect with order fulfillment partners and your Klaviyo CRM.


July 12, 2016


Amazon, Facebook, Instagram, WhatsApp, 250+ Integrations, Klaviyo

Main Functions

  • See conversation summaries, suggested responses PLUS total handsfree responses.
  • Smart Inbox: Centralize & prioritize all of your marketplaces and social queries
  • See full order history, lifetime value, VIP status, and customer sentiment
  • Auto assign and collaborate on email, live chat, voice,WhatsApp and social
  • View, edit, and cancel Shopify orders without leaving the eDesk customer view
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